Privacy Policy

Smart Pack USA Inc. knows that you care how your personal information is handled. Protecting your privacy is important to us. We hope the following statement will help you understand how Smart Pack USA Inc. collects, uses and safeguards the personal information you provide to us on our site. From time to time, Smart Pack USA Inc. may update this policy so please check it often for the latest updates and changes.

Information You Give Us: Information you give us such as your name, billing and shipping address, email address, telephone numbers, credit card numbers and expiration dates are used to:

Process an order
Verify your identity for payment authorization
Contact you regarding your order status
Ship your order to you
Send you news from Smart Pack USA Inc. (if you request)
Help provide you with outstanding service

This information is volunteered to us by you and is not gathered automatically. Once this information is gathered by Smart Pack USA Inc., it is transferred to the credit card company, if applicable, for confirmation to complete your purchase.

Stored Information: Smart Pack USA Inc. stores the following information in our secure server for your future ease of use and for our own marketing purposes. This information is only accessible by our trusted top management personnel:

Your name
Billing and shipping address
Telephone numbers
Email address
Purchase history

Your credit card information is transmitted, at time of order submission, to the credit card processing bank using 128bit encrypted Secure Socket Layer (SSL) provided by Verisign® (See Security Below), and is not accessible by anyone at Smart Pack USA Inc.

Shared Information: Smart Pack USA Inc. transmits your pertinent payment information (including name, credit card number, expiration dates and billing address) to the credit card payment processor using 128bit encrypted Secure Socket Layer (SSL) to verify your identity and receive payment authorization. It is simply transmitted for payment authorization and then it is gone. Other than the credit card processor for payment authorization, Smart Pack USA Inc. does NOT rent, sell, trade or share your personal information (remember, we do not have your credit card information) with any third party.

“Cookies”: Smart Pack USA Inc. tracks user traffic patterns throughout our website. However, we do not correlate this information with data about individual users. Smart Pack USA Inc. does break down overall usage statistics according to a user's domain name and browser type. This is done by reading this information from the browser string (information contained in every user's browser). This information is used to help maintain and optimize our website for our customers' ease of use. We use your IP address to help diagnose problems with our servers, and to help administer our website in an up to date manner.

All information is completely anonymous and is used to make your visits to our website a pleasurable experience.

Questions/Comments regarding our Privacy Policy:
Please contact us at 631.240.0600 or info@smartpackusa.com if you have any questions or comments regarding our privacy policy.

Security
When ordering with us, we undertake steps to secure our customers' personal information and credit card data. On SmartPackUSA.com, we employ 128-bit Secure Sockets Layer (SSL) technology that encrypts all of your private information when placing an order and transmitting that information to our systems to be processed.

Under 13?
If you are under the age of 13, you are not permitted to submit any personal information to SmartPackUSA.com. SmartPackUSA.com is intended for users who are 13 years of age and older. We do not knowingly collect information from individuals under the age of 13. If a parent, guardian or anyone else becomes aware of personal information we have collected from an individual under the age of 13, please contact us at 631.240.0600 or via email at info@smartpackusa.com.